Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Source and collect information
   • Locate information, using relevant sources and within required timeframes, on the different types of information and cultural services
   • Identify key organisations and collect information about the role and key services they provide seeking the support of relevant personnel where required
   • Identify other industries with which information and cultural services may have a relationship
   • Organise collected information
2. Update and maintain information
   • Review industry information on an ongoing basis to ensure currency
   • Identify trends and emerging technologies relevant to information and cultural services sectors
   • Locate key information on employment and volunteer opportunities and conditions in information and cultural services and share with colleagues
3. Finalise process
   • Store collected and updated information in an easily accessible and retrievable format
   • Apply collected information to job role or when seeking employment opportunities
   • Seek feedback on information gathering process and note areas for future improvement

Performance Evidence

Evidence of the ability to:

locate and organise key information about the role and main services of organisations providing information and cultural services

access and retrieve collected information and use it in a job role or to seek employment in the field.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

identify information and cultural services organisations and outline their main role in communities

identify roles in selected information and cultural services organisations and describe skills and knowledge required

outline typical working conditions in information and cultural services organisations.

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